Management
July 1, 2025
Focus Session: Scaling BizOps

Learn effective management techniques to enhance team performance.

OG members and BizOps leaders from companies like Zapier and Regrow share insights on establishing, growing, and demonstrating the value of a Biz Ops team. They discuss everything from gaining initial buy-in for the function to setting up strategic planning processes like OKRs, scaling with limited resources, and managing cross-functional alignment.

Through real-world examples, the speakers explore how BizOps can transition from being seen as a cost center to a growth engine by solving high-priority problems, improving operational efficiency, and influencing key decisions. They also cover strategies for partnering with other leadership roles, managing stakeholder agendas, and measuring the success of Biz Ops initiatives.

What you’ll learn:

  • How to get buy-in from leadership when introducing a BizOps function.
  • Key strategies for scaling a BizOps team, including first hires and skill gaps to fill.
  • Best practices for setting OKRs and aligning teams around strategic goals.
  • Methods to showcase the impact of Biz Ops, including tracking initiatives and demonstrating value through cross-functional results.
  • Advice for BizOps professionals moving from big tech into smaller, fast-growing organizations.

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